Refund Policy

We want you to be glad you bought a plan. This policy is simple and honest.

You always get a full refund if

1. We do not deliver your plan.
2. The delivered files are defective (for example a document that does not open) and we cannot provide a working replacement promptly.
3. We have to cancel your order for any reason on our side.

In these cases you do not need to ask twice. Email contact@typeatrip.com and we refund to your original payment method, usually within a few days (the exact timing depends on your bank).

If you are not happy with the content

Tell us what is wrong. Your purchase includes free revisions (one for the weekend tier, two for all other tiers), and a revision fixes most issues: different hotel style, slower pace, other neighborhoods, more food, less museums.

If after your included revisions the plan still misses what you clearly asked for, contact us. We review every case individually and in good faith, and if we got it wrong, we refund.

What we cannot refund

We cannot refund because of changes outside the plan itself, for example a provider raising prices after delivery, weather, or a trip you decided not to take. Every plan cites its sources with dates; details controlled by third parties can change at any time.

A note on chargebacks

Please contact us before disputing a charge with your bank. We resolve almost everything faster and friendlier by email.

EU and EEA consumers

Your statutory 14 day right of withdrawal is handled as described in Section 7 of our Terms of Service: it expires when delivery of your custom plan begins with your consent. Your statutory warranty rights remain unaffected and exist alongside this policy.